Privacy policy

Last updated: May 17, 2026

Pocket2Wrist operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a complete shopping experience (the “Services”). Pocket2Wrist is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified information that cannot reasonably identify you. Depending on your interaction with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details including name, billing address, shipping address, phone number, and email address.

Financial information including credit card numbers, debit card numbers, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.

Account information including username, password, security questions, preferences, and settings.

Transaction information including products viewed, added to cart, added to wishlist, purchased, returned, exchanged, or removed, as well as past transactions.

Communications with us including information you provide when contacting customer support or communicating with us.

Device information including information about your device, browser, network connection, IP address, and other identifiers.

Usage information including information regarding your interactions with the Services and how and when you access or browse them.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, contact us, or otherwise provide personal information.

Automatically through the Services, including through cookies and similar technologies when you browse or interact with our website.

From service providers acting on our behalf, including payment processors, analytics providers, and fulfillment providers.

From partners or third parties.

How we use your personal information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and improving the Services. We use your personal information to process payments, fulfill orders, manage your account, arrange shipping, process returns or exchanges, remember your preferences, and improve your shopping experience.

Marketing and advertising. We may send promotional communications via email or display advertisements related to our products and services based on your interactions with our website.

Security and fraud prevention. We use personal information to help authenticate accounts, process secure payments, prevent fraud, and maintain the security of our Services.

Customer support and communications. We use personal information to respond to inquiries, provide assistance, and communicate regarding orders or account activity.

Legal obligations. We may process personal information to comply with applicable laws, regulations, legal proceedings, or requests from public authorities.

How we disclose personal information

We may disclose your personal information to third parties in certain circumstances, including:

With Shopify and service providers that assist with payment processing, hosting, analytics, shipping, customer support, and related operations.

With marketing and advertising partners for promotional purposes.

When required by law or legal process.

In connection with a business transaction such as a merger, acquisition, or sale of assets.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information in order to provide and improve the Services. Information you submit through our store may be shared with Shopify and its service providers. For more information about how Shopify handles personal information, please visit Shopify’s Consumer Privacy Policy.

Third-party websites and links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites.

Children’s data

The Services are not intended for children and we do not knowingly collect personal information from minors.

Data security and retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights and choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise your rights, please contact us using the contact details below.

International transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions regarding this Privacy Policy or would like to exercise your rights, you may contact us at:

Email: support@pocket2wrist.com